Privacy Policy

Last Updated: [01-01-2024]
We have made changes to our Privacy Policy. However, these updates do not apply to individuals in the European Economic Area, the United Kingdom, and Switzerland. If you are located in these areas, the previous version of our Privacy Policy continues to apply to you.
1. Introduction
Spun s.r.l. and its affiliates ("Spun", "we", "our" or "us") are committed to safeguarding your privacy. This Privacy Policy describes our practices regarding personal information collected from or about you when you use our website, applications, and services ("Services"). This policy does not cover content processed on behalf of our business clients, such as our API, as their handling is governed by our agreements with those clients.
For details on how we collect and use training information to develop our language models, including those of Spun.pro, please refer to this help center article.
2. Personal Information We Collect
*a. Personal Information You Provide:*
- Account Information: When you create an account, we collect details such as your name, contact information, account credentials, payment card information, and transaction history (“Account Information”).
- User Content: Content provided by you through our Services, including input, file uploads, or feedback (“Content”).
- Communication Information: When you communicate with us, we collect your name, contact information, and the contents of messages (“Communication Information”).
- Social Media Information: Interacting with our social media pages may provide us with contact details (“Social Information”).
- Other Information You Provide: Additional information you provide, such as event attendance or survey responses (“Other Information You Provide”).
*b. Personal Information We Receive Automatically:*
- Log Data: Information sent by your browser or device, including IP address, browser type, date, time, and interactions with our Services.
- Usage Data: Details about your use of the Services, such as content viewed, features used, actions taken, time zone, country, and device information.
- Device Information: Device name, operating system, identifiers, and browser details.
- Cookies: We use cookies for operational purposes and to improve your experience.
- Analytics: Various online analytics tools use cookies to analyze use of the Services.
3. How We Use Personal Information
We may use personal information for the following purposes:
- Provide, administer, and analyze the Services.
- Improve the Services and conduct research.
- Communicate with you, including sending you information about the Services and events.
- Develop new programs and services.
- Prevent fraud, criminal activity, or abuse of the Services.
- Make business transfers.
- Comply with legal obligations and protect rights, privacy, safety, or property.
Aggregated or de-identified information may be used for analysis, improvement of the Services, and research. We retain and use de-identified information unless required by law.
4. Disclosure of Personal Information
In certain circumstances, we may disclose personal information to:
- Vendors and service providers: To assist with business operations and provide specific services.
- Business transfers: As part of strategic transactions, reorganizations, or transitions to another provider.
- Legal requirements: When required by law or to protect the rights, safety, and property.
- Affiliates: Disclosure to entities that are parent, controlled, or under common control with Spun.
- Corporate account administrators: For corporate account administration purposes.
- Other users and third parties: As permitted by features that enable information sharing.
5. Your Rights
Depending on your location, you may have privacy rights, such as access, deletion, correction, data portability, and the right to restrict processing. You can exercise these rights through your Spun account or by submitting a request to privacy.spun.pro or dsar@spun.pro.
6. Children
Our Service is not intended for children under 13. If you have concerns about a child providing personal information, please contact us at legal@spun.pro.
7. Links to Other Websites
The Service may contain links to third-party sites. These sites have separate privacy policies and you should review them directly.
8. Security and Storage
We implement measures to protect personal information, but not we can guarantee absolute security. Retention periods depend on factors such as the type of information and the purpose.
9. International Users
By using our service, you agree to the processing and storage of your personal information in Italy and its disclosure to affiliates and service providers in other jurisdictions.
10. Changes to the Privacy Policy
We may update this Privacy Policy and changes will be posted on this page, unless otherwise required by law.
11. How to Contact Us
For questions or concerns not addressed in this Privacy Policy, please contact our support team.
Effective Date: [01-01-2024]